Your privacy matters to us. CollegeDwar is committed to protecting the personal information of students, parents, and visitors who use our platform. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe — in compliance with the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008 (India).

1. Who We Are

CollegeDwar ("we", "our", "us") is an online education guidance portal that helps students discover colleges, courses, and entrance exams across India. Our registered office is in India. For any privacy-related queries, write to us at info@collegedwar.com.

2. Information We Collect

We collect the following categories of personal information:

Category	Examples	How Collected
Identity Data	Name, date of birth	Registration, lead forms, counselling forms
Contact Data	Email address, phone number, city/state	Forms, counselling requests
Academic Data	Exam scores, preferred courses, class / stream	College predictor, course finder tools
Usage Data	Pages visited, search queries, clicks, session duration	Automatically via cookies and analytics
Device & Technical Data	IP address, browser type, operating system	Server logs, cookies
Communications	Messages sent via contact or counselling forms	Form submissions

We do not collect sensitive personal data such as Aadhaar numbers, financial account details, biometric data, or passwords in plain text.

3. How We Use Your Information

To connect you with relevant colleges, courses, and counsellors.
To personalise your experience — showing results relevant to your location, scores, and preferences.
To respond to your queries and provide customer support.
To send you admission alerts, deadline reminders, and relevant updates (you may unsubscribe at any time).
To improve our platform through analytics and user feedback.
To comply with legal and regulatory obligations.
To detect, prevent, and address fraud, security, or technical issues.

We will never sell your personal data to third parties.

4. Legal Basis for Processing (India IT Act)

We process your data on the following grounds under the Information Technology Act, 2000 and applicable rules:

Consent: When you submit a form or register, you provide explicit consent.
Legitimate Interest: To operate and improve our platform.
Legal Obligation: Where required by Indian law or court order.

5. Sharing Your Information

We may share your data with:

Partner Colleges & Institutions: Only when you expressly apply or request counselling for a specific institution.
Authorised Counsellors & Advisors: To facilitate admission guidance you have requested.
Service Providers: Cloud hosting, email services, analytics platforms — all bound by data processing agreements.
Legal Authorities: When required by applicable law, court order, or government mandate.

All third parties are contractually bound to maintain the confidentiality and security of your data.

6. Data Retention

We retain personal data for as long as your account is active or as needed to provide services. After that, data is deleted or anonymised within 90 days, unless a longer period is required by law. Lead and counselling data is retained for a maximum of 3 years for service continuity.

7. Cookies

We use cookies and similar tracking technologies to improve your experience. You can manage your cookie preferences at any time. Please read our Cookie Policy for full details.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal data ("right to be forgotten").
Withdraw consent for marketing communications at any time.
Object to processing of your data for certain purposes.
Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, email us at info@collegedwar.com with the subject line "Privacy Request". We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your data, including:

SSL/TLS encryption for all data in transit.
Secure, access-controlled database infrastructure.
Regular security audits and vulnerability assessments.
Restricted access to personal data on a need-to-know basis.

While we take every precaution, no transmission over the internet is 100% secure. You share information at your own risk, and we encourage you not to share passwords or sensitive financial details through our platform.

10. Children's Privacy

Our services are intended for students aged 15 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted data to us, please contact us immediately and we will delete it.

11. Third-Party Links

Our website may contain links to college websites, exam portals, and other external resources. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email (if registered) or a prominent notice on our website. Continued use of our services after any change constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions, requests, or complaints:

Email: info@collegedwar.com
Response Time: Within 30 working days